Policies and Procedures

Cancellation Policy:

If you need to cancel or reschedule your appointment, please allow a 24 hour notice.  Appointments missed or not canceled with at least a 24 hour notice will be charged 50% of scheduled appointment fee.

Initial Appointment:

Because we care about your wellness, initial appointments can often take about ½ hour longer than the scheduled session time.  This provides ample time to discuss the session and what home-care may assist the wellness process.

Fees:

Because sessions are provided in the comfort of your own home or farm, the fees at Holistic Essence are charged based on location and duration of session.  If you have questions regarding fees, please feel free to contact and we will do our best to meet your needs.

Payment Policy:

Payment is due at the time services are rendered and may be paid by cash or check.  Please note that there is a $25 fee for returned checks. 

Insurance Submission:

Holistic Essence will gladly provide a receipt for all services provided and assist in any way I can to help you receive payment from your insurance company.  I will not, however, submit directly to the insurance company.  That is the responsibility of the client.

Arrival time:

I will typically arrive 10-15 minutes before the scheduled appointment to allow time for set-up.  As we all know, travel is unpredictable.  I will do my best to arrive on time and inform you of any delays.  Thank you in advance for your understanding.