Cancellation Policy:

If you need to cancel or reschedule your appointment, please allow a 24 hour notice.  Appointments missed or not canceled with at least a 24 hour notice will be charged 50% of scheduled appointment fee.

Initial Appointment:

Because we care about your wellness, initial appointments can often take about ½ hour longer than the scheduled session time.  This provides ample time to discuss the session and what home-care may assist the wellness process.

Fees:

Because sessions are provided in the comfort of your own home, the fees at Holistic Essence are charged based on location.  The rates for a one hour massage range from $70 – $90.  For an hour and a half, the rates range from $100 – $120.  Please call or e-mail for an exact quote and thank you for your understanding.  Package rates are available when purchasing 10 or more sessions at once.  Sessions purchased as a package must be used within one year from date of purchase. 

Payment Policy:

Payment is due at the time services are rendered and may be paid by cash or check.  Please note that there is a $25 fee for returned checks. 

Insurance Submission:

Holistic Essence will gladly provide a receipt for all services provided and assist in any way I can to help you receive payment from your insurance company.  I will not, however, submit directly to the insurance company.  That is the responsibility of the client.

Arrival time:

I will typically arrive 10-15 minutes before the scheduled appointment to allow time for set-up.  As we all know, travel is unpredictable.  I will do my best to arrive on time and inform you of any delays.  Thank you in advance for your understanding.